Residential Cleaning

Rug Cleaning and Repair


St. Louis Rug cleaning, repair and protection – because your details matter

Rugs are much more than mere accents; they provide color, cushion and character, making your house truly home. Like your car, appliances or clothing, you want your rugs to look good and last.

However, despite your best efforts to take care of your rugs, most consumer-grade rug cleaning products can damage or even ruin your rugs. While left unrepaired, a small rug tear can lead to complete unraveling and ruin your rug all together. Let Woodard help bring your beloved rug back to it’s glory!

Request your professional rug cleaning estimate now.

Or call to get your free estimate:

314-961-9102

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Rug Cleaning the Woodard Way

We’ll take great care of your rugs and recommend only the rug cleaning and repair services needed, returning them restored and refreshed as quickly as possible.

Industry leaders for 70+ years

Whether your rug is contemporary flat-weave, heirloom Persian, hand-knotted or machine-woven, we use only the techniques and solutions best suited for your rug type.

100% satisfaction guaranteed

Your technician will do a walk-through with you upon completion to guarantee your satisfaction.

A team you can trust

With our years of experience, expertise and customer satisfaction, you can confidently trust your entire collection of rugs to Woodard for the finest rug cleaning, protection and repair in St. Louis.

Industry leaders for 70+ years

Whether your rug is contemporary flat-weave, heirloom Persian, hand-knotted or machine-woven, we use only the techniques and solutions best suited for your rug type.

100% satisfaction guaranteed

Your technician will do a walk-through with you upon completion to guarantee your satisfaction.

A team you can trust

With our years of experience, expertise and customer satisfaction, you can confidently trust your entire collection of rugs to Woodard for the finest rug cleaning, protection and repair in St. Louis.

When you choose Woodard to clean your area rugs, we treat them in our state-of-the-art Rug Care Center with specialized cleaning equipment and controlled temperature and humidity in our drying room.

This accelerates the drying process and eliminates possible mold/mildew, as well as minimizing browning and color run. The temperature also kills many insect larvae such as moths and carpet beetles. You cannot reach these temperatures when cleaning an area rug in-home!

Woodard also utilizes an air-dusting process to remove dry soil and particulate in the rug before cleaning. For pet damage, there is an additional decontamination bath in a specialized tank to remove contaminants and odor. If rugs have areas that need reweaving, hand repair, rebinding, fringe, or fibers replaced, their specialists perform needed repairs.

See What Our Customers are Saying

I love Woodard! I always bring my area rugs to them because I know they will get them very clean and get any lingering pet odor out. The customer service is awesome!

- Josie, St. Louis

I've already recommended to family and will also do the same with friends. Thank you again for providing excellent service during these uncertain times. Woodard has gone above and beyond to address the current environment in a very professional manner.

- Karen, Ballwin

Steve and Phil have been helping me for years. They are polite professional and always welcome me back with a smile. Customer service is #1 for me so I appreciate it!!! My rugs, furniture etc.. are always done well and I will continue to use Woodard . I could go elsewhere but because of the staff I will be with Woodard for years to come.

- Lori, St. Louis

The services were outstanding and all the professionals I interacted with were really special and professional. I had some restoration done on a hand made rug that is 60+ years old and I am so pleased with how it came out. Please thank the lady who did the work. She's really amazing at what she does. Thanks to everyone else, too.

- Nancy, Wildwood

Nick was great as usual when he delivered my latest rug cleaning job. I have had nothing but excellent service from him in my many years dealing with Woodard. He and his coworker Brian were so very helpful, patient and professional getting the placement of the rug in the dining room under the table just perfect.

- Barbara, Clayton

You guys are fabulous and I recommend you often. Everything was smooth and the rug looks amazing, so thank you and be safe.

- Karen, Richmond Heights

Rug cleaning FAQs

What types of rugs will Woodard clean?

Woodard’s St. Louis area rug cleaning professionals will carefully and confidently clean rugs of all shapes, sizes and types, including:

  • Braided rugs
  • Custom bordered rugs
  • Flat weave (Navajo, aubusson, dhurrie, kilim, rag rugs, soumak tapestries typically made of wool, cotton or synthetic fibers)
  • Hooked rugs
  • Karastan rugs
  • Machine-made oriental rugs
  • Navajo rugs
  • Oriental rugs*
  • Persian rugs*
  • Silk rugs*
  • Sumak rugs
  • Weaving sumak rugs
  • Tufted rugs
  • Wool rugs*

*Require delicate care and should never be machine-washed.

How does Woodard clean rugs?

We are exclusive providers of the MOR™ Rug Cleaning System, which was invented and manufactured by the MOR™ Company, and has proven most reliable in thoroughly and delicately cleaning all sorts of rugs for more than 70 years. With this system, each rug will go through four stages, including soap injection, brushing (which agitates and loosens soil), rinsing and extraction.

A Woodard expert technician will perform our standard process of assessment and treatment to ensure the best care for your rugs, including:

  1. Detailed pre-cleaning inspection with list of recommendations for your rugs
  2. Analysis to determine any areas requiring special attention
  3. Vacuuming to loosen any soil and debris
  4. Pre-treatment of any spots and stains
  5. Rug cleaning by the safest method possible, based on its material and condition
  6. Application of topical treatments as necessary/requested
  7. Grooming of the rug until it achieves a uniform appearance
  8. Hanging the rug in our humidity-controlled drying room, which limits risk of color run and shrinkage
  9. Once dried, inspection of the rug to ensure it meets Woodard’s high standards of quality. If we are not satisfied with its appearance or condition, we will repeat our process until we achieve this standard.
  10. Rolling up and wrapping of the rug to keep it fresh and clean

Do you just have one method of cleaning area rugs?

Every rug we clean gets a complete evaluation to determine the condition of the rug and the type of fiber and dyes used in its construction. This allows us to determine whether it needs hand cleaning. Following evaluation of your rug, we will customize a rug cleaning process specific to its needs.

The tag on my rug says “dry clean only”. Is your method safe?

We will inspect your rug carefully to determine what method is safe to use. Our area rug cleaning technicians are trained, experienced and certified to handle your investment properly.

How long will it take to get my area rugs back?

You should allow 7 business days for repairs and cleaning. We will contact you if we expect it to take longer. For your convenience, we offer pick-up and delivery services across St. Louis and surrounding areas.

How do I determine when it is time to clean my area rug?

It’s time for a rug cleaning if you:

  • Rub your palm on the rug for a few seconds and your hand becomes dirty.
  • Kneel down on the rug and smell a foul odor.
  • Lift a rug corner, vigorously shake it up and down and see a dust cloud.
  • Fold a corner of the rug back, away from the pile to expose the base of the fibers and see dirt deep in the pile.

How often should I clean my area rug?

Depending on the traffic it endures, we recommend professional area rug cleaning every one to two years. If you have pets, smokers or people with respiratory illnesses in your home, we recommend more frequent cleaning.

Is my rug even worth cleaning?

We will be happy to give you a professional estimate for cleaning and necessary repairs to help you make an informed personal decision.

Do you guarantee stain removal?

We cannot guarantee stain removal, so please call us as soon as you notice a stain. Taking care of it sooner rather than later increases our chance of success.

Can you remove a black stain on my Oriental rug from a potted plant?

Possibly, depending on the extent of the damage. Another concern would be with the water and dampness from the leaky pot potentially causing the foundation of the rug to become brittle. Please give us a call so we can evaluate your rug for free.

My Oriental rug has been in a fire. Can you remove the soot and odor?

We have been successful in removing soot and fire odor in most cases. However, we cannot guarantee this.

Can you remove urine from my area rug?

Although we can remove all the urine and pet waste from the rug by cleaning it thoroughly, the stain and odor may still be present.

Do you guarantee pet odor removal?

Usually, we are able to remove all pet odors, but we cannot 100% guarantee it.

How much do you charge to pick up and deliver my area rug?

Our pick-up and delivery service is free within a 50 mile radius of St. Louis. Pick-up and delivery to areas outside of our normal service area are determined on a case-by-case basis.

When you deliver my area rug, will you put my furniture back in its proper place?

Yes, that is included in our service. We would appreciate your being at home to instruct us where you would like the furniture placed.

Can I bring my rug to your location?

Yes. Our Rock Hill Rug Care Center is open Monday thru Saturday 8:00 am – 5:00 p.m.

Do I need to remove furniture off my area rugs prior to arrival?

We will gladly move most furniture pieces to safely retrieve your rug. However, some particularly heavy pieces, such as pianos, need to be moved prior to our arrival. We also ask that you remove all small breakable items from the tops of any furniture that will need to be moved.

Can you wrap my area rug for storage?

Yes. After cleaning all area rugs, we wrap them in a long-lasting brown paper, which is appropriate for storing if needed.

Can you store my area rug after its cleaned?

Unfortunately, with as many rugs as we clean on a daily basis, we are not able to store area rugs.

Do you have insurance for my area rugs when they are picked up and kept in your facility for cleaning?

Yes. Our insurance covers your property when it is entrusted to us for repair, service and delivery.

Do you offer any rug cleaning discounts?

Yes. Join our email list to receive exclusive eSpecials. (We promise to never sell your information.)

 

Get a free estimate for rug cleaning today

Refresh and restore your rugs with Woodard.

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