Fire Damage Restoration

As soon as your fire has been fully extinguished, call 314-227-3930, and we will dispatch a team to as quickly as possible.

Once you’ve filed a claim with your insurance company, Woodard will work with your insurance company to get the restoration process moving forward. The typical steps involved include:

1. Boarding-up your property immediately will prevent additional damage by weather, animals or theft while providing peace of mind.
2. Deodorizing your property will eliminate unhealthy smoke, soot, chemical particles and water damage. This can include mold remediation as needed.
3. We will carefully pack-out your salvageable contents — from delicate crystal to large appliances — and deliver them to our ContentCare Center® for cleaning. At this time, we can also take a disposal inventory of any non-salvageable contents, to help make the replacement process easier.
4. During content cleaning, trained technicians will thoroughly clean and deodorize the salvageable contents of your home or business before moving them to our secure warehouse for storage until you are ready to move back in. Your belongings — rugs, draperies, sheets, clothing, books, ornaments, artwork, electronics, documents, furniture, toys and more — are fully insured while in our care.
5. Our professional document drying technology will help restore many critical documents, while keeping them private and confidential.
6. Debris removal will include removal of large, damaged structures as well as water-damaged flooring, drywall or plaster.
7. Repair and restoration can include everything from carpet cleaning to full construction services.
8. When your home or business is fully ready, we will deliver your items from storage.

Fully trained technicians will thoroughly clean your salvageable belongings in our state-of-the-art ContentCare Center®, which offers the following amenities:

• Deodorizing ozone chambers
• Large ultrasonic cleaning area
• Electronics and upholstery treatment facilities
• Industrial wash bays
• Careful hand-cleaning processes

If the loss is covered under your insurance policy, then yes. However, if the cost for mitigation and repair is less than your deductible, it may be more cost-effective to skip the claim process and pay out of pocket.

Not all homeowners’ or commercial insurance policies cover the same types of losses, so it’s best to contact your insurance carrier.

All of the chemicals we use are safe for your household, office, and the environment. We keep an updated library of Material Safety Data Sheets (MSDS) on all products we use and are happy to provide this information upon request.