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Home Blog Woodard Builds New Customer Response Center
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Woodard Builds New Customer Response Center

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St. Louis, Mo. (December 2014)ย โ€“ย In keeping with our continued commitment to a family-first working environment andย award-winning customer service; Woodard Cleaning & Restoration Servicesโ€™ administrative departments will move into the new state-of-the-artย Customer Response Center (CRC)ย located at 2647 Rock Hill Industrial Courtย on December 15, 2014.

The CRCโ€”which has a more sleek and streamlined designโ€”is ultimately about serving our customers more efficiently. For the past 3 years,ย Woodardโ€”St. Louisโ€™ premier cleaning and restoration company since 1946โ€”has been developing plans to consolidate our administrative departments and move into a new facility; with the ultimate objective being to create a more fluid working environment and improve productivity. We believe this will be of great benefit to customers, bothย residentialย andย commercial.

Whatโ€™s Changing?

A Collaborative Workspace

In addition to a new building,ย Woodardย is adopting a newย open layoutย that will eliminateย cubiclesย and privateย offices; allowing employees, managers and executive leadership to sit in close proximity to one another.

โ€œOne of the best opportunities we have with the CRC is to build on Woodardโ€™s wonderful family atmosphere and culture,โ€ saidย Woodard President Justin Woodard.ย โ€œWe selected the open workspace design to encourageย interactions andย collaboration between functional areas, which we believe will ultimately lead to stronger personal connections and even stronger family feeling.โ€

Whatโ€™s Staying the Same?

Where do I drop off my rugs and furniture to be cleaned?

Customers should continue to drop off theirย rugsandย furnitureย atย Woodardโ€™s Rug Cleaning Plantย atย 9308 Manchester Road.

ย What about phone numbers and email?

All telephone numbers and email addresses will remain the same.

ย Expect the Same Great Customer Service!

Woodard will continue to provide both ourย residentialย andย commercialย customers with theย top-notch customer serviceย they have come to expect for nearly 70 years. We are extremely excited about this move. As the areaโ€™sย largest commercial and residential cleaning company, we are always searching for innovative ways to provide the best possible service.

About Woodard Cleaning & Restoration

Woodard Cleaning & Restoration Servicesย was founded in 1946 as St. Louisโ€™ first in-home rug and carpet cleaning company, and is now the areaโ€™s largest commercial and residential cleaning company forย carpet,ย rugs,ย furniture, andย hard surfaces. With years of experience, Woodard is proud to serve as a preferred provider ofย water,ย fire, and smokeย restoration servicesย forย residential,ย commercial, and institutional facilities.

 

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